JACKET FRANCHITTI BLACK
- PAGA CON YAPE,TARJETA DE DEBITO Y CREDITO
- ENVÍO GRATIS A TODO EL PERÚ POR COMPRAS MAYORES A S/299
- HASTA 3 CUOTAS SIN INTERESES
- CAMBIOS SIN COSTO EN TU 1ER PEDIDO
SHIPPING RATES LIMA AND PROVINCES
FLAT RATE LIMA CALLAO: S/.13.00
FLAT RATE LIMA REGION: S/.15.00
SHIPMENT TO PROVINCES: S/.16.00 and S/.19.00 varies depending on the distance from your city, you can verify this when you finalize your purchase.
EXPRESS SHIPPING: The customer sends their own courier to our warehouse, after prior coordination.
ESTIMATED DELIVERY TIME:
We process orders Monday through Saturday. All purchases placed after noon on Saturday will be processed starting Monday.
Shipments are not made on public holidays. Shipments will be scheduled for the next business day.
Delivery time begins after you make your purchase.
- Lima, Callao and Region: 2 to 3 business days.
All orders will be shipped via Olva Courier.
Order reception depends on the delivery times established by the aforementioned company. Please note that delivery times may vary for reasons beyond our control.
- Provinces: 3 to 5 business days.
We ship all orders to the province via Olva Courier.
Order reception depends on the delivery times established by the aforementioned company. Please note that delivery times may vary for reasons beyond our control.
GENERAL CONDITIONS
FREE SHIPPING: FOR PURCHASES OVER S/499 (Important: free shipping covers a maximum of S/20 (Flat rate) or with a weight of up to 2 kilos of the package)
If the destination or weight exceeds 2 kilos or the distance exceeds the cost of S/20, there will be an additional surcharge depending on the weight of the package and the destination.
Delivery time is counted from the confirmation of purchase.
It is the customer's responsibility to enter the correct shipping address (district and city, street and reference, full name, ID, telephone number) in their order.
For in-store pickup orders, delivery is expected within 48 hours (business days). The delivery date will be notified to the cell phone number you registered with your purchase.
We appreciate your patience in advance and reiterate our commitment to each order received.
We want your shopping experience to be magnificent. Every garment comes with a warranty, and we offer 15 business days for any exchange.
IMPORTANT: The garment must be in optimal condition ( no stains, odors, pet hair, pre-washed, or signs of use, and the label must be kept).
WHAT IS THE PROCESS FOR MAKING A CHANGE?
-If your purchase was made online, you must send the item to our warehouse after prior coordination through our customer service channels via WhatsApp or email. You must specify the reason for the exchange. Important The garment must be in optimal condition ( no stains, no odors, and the label must be still attached) . Shipping costs are borne by the customer.
-If your purchase was made in a physical store, you can visit any of our branches and bring proof of purchase. Important The garment must be in optimal condition ( it must not have any stains or odors and must still have the label) .
-If the garment has manufacturing defects, please contact us through our customer service channels for immediate assistance. The garment must retain its label.
-We do not offer refunds. We only accept exchanges for size, color, or style. Important: If you exchange a garment, it must be for the same price as the original item you purchased. Otherwise, if the item you wish to exchange is more expensive, you must pay the difference. Exchanges for items that are less expensive than the original item are not accepted.
-Discounted items cannot be exchanged.
